Shipping and payment
Shipping
Please note that we can not send any letters or uninsured small parcels. We are legally obliged to ship our goods by insured package.
National shipping:
The shipping costs to Germany are independent of weight, size or order value. If you order by cash on delivery, we ask you to ensure that the package reception is not denied. We will incur costs of 4.99, which we will charge you.
| Service provider | Shipping costs | Cash on delivery | Express |
| UPS | 6,49 | +7 | +2 |
| DHL | 4,99 | - | - |
Express shipping:
Please make sure that the incoming payment is received by 3pm / 15:00 o'clock. Otherwise, we can not ensure that your express shipment goes out the same day.
Shipping within the EU:
If you are a corporate customer in other EU countries, we can only charge you net prices if we have the valid VAT ID. Cash on delivery is only possible via UPS and up to a maximum order value of 3000 .| Country | DHL | UPS | UPS Cash on delivery | UPS Express Saver | UPS Cash on delivery Express Saver | TNT Economy | TNT Express |
| Belgium | 20 | 10 | +15 | 40 | +15 | 40 | 55 |
| Bulgaria | 20 | 20 | +15 | 76 | +15 | 50 | 85 |
| Denmark | 20 | 10 | +15 | 40 | +15 | 45 | 65 |
| Estonia | 20 | 20 | +15 | 80 | +15 | 50 | 85 |
| Finland | 20 | 15 | +15 | 60 | +15 | 50 | 85 |
| France | 20 | 15 | +15 | 40 | +15 | 45 | 75 |
| Greece | 20 | 20 | not available | 60 | not available | 50 | 85 |
| Great Britain | 20 | 15 | +15 | 60 | +15 | 45 | 75 |
| Ireland | 20 | 20 | +15 | 60 | +15 | 50 | 85 |
| Itay | 20 | 20 | +15 (max 1500 ) | 60 | +15 (max 1500 ) | 45 | 75 |
| Croatia | 20 | 15 | +15 | 80 | +15 | 80 | 95 |
| Latvia | 20 | 20 | +15 | 80 | +15 | 50 | 85 |
| Lithuania | 20 | 20 | +15 | 80 | +15 | 50 | 85 |
| Luxembourg | 20 | 10 | +15 | 40 | +15 | 40 | 55 |
| Netherlands | 20 | 10 | +15 | 40 | +15 | 40 | 55 |
| Austria | 20 | 15 | +15 | 40 | +15 | 45 | 65 |
| Poland | 20 | 10 | +15 | 80 | +15 | 45 | 75 |
| Portugal | 20 | 20 | +15 | 60 | +15 | 50 | 85 |
| Romania | 20 | 20 | +15 | 80 | +15 | 50 | 85 |
| Sweden | 20 | 15 | +15 | 60 | +15 | 50 | 85 |
| Slovakia | 20 | 15 | +15 | 80 | +15 | 55 | 90 |
| Slovenia | 20 | 15 | +15 | 80 | +15 | 50 | 85 |
| Spain | 20 | 35 | +15 | - | - | 45 | 75 |
| Czech Republic | 20 | 10 | +15 | 80 | +15 | 45 | 75 |
| Hungary | 20 | 20 | +15 | 80 | +15 | 50 | 85 |
| Cyprus | 20 | - | - | 80 | +15 | 50 | 85 |
Foreign shipments (outside the EU):
The maximum order value is 3000 to other EU countries. After that a new order with new shipping costs is necessary. For countries outside the European Union from a value of 1000 without tax is still a fee needed about 30 for export customs clearance. Outside the EU (also Norway and Canary Islands), only net prices are calculated.|
Country |
DHL | Service | UPS | Service | UPS cash on delivery | TNT Economy | TNT Express |
| Egypt | 45 | Standard | - | - | not available | 185 | 190 |
| Albania | 20 | Standard | - | - | not available | 85 | 100 |
| Algeria | 70 | Standard | - | - | not available | - | - |
| Angola | 70 | Standard | - | - | not available | - | - |
| Azerbaijan | 60 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Australia | 70 | Standard | - | - | not available | 185 | 190 |
| Bahrain | 70 | Standard | - | - | not available | - | - |
| Bosnia Herzegovina | 20 | Standard | - | - | not available | 85 | 100 |
| China | 60 | Standard | 230 | Express Saver | not available | 145 | 165 |
| Georgia | 45 | Standard | - | - | not available | 85 | 100 |
| India | - | - | - | - | - | 145 | 165 |
| Iraq | 70 | Standard | - | - | not available | - | - |
| Iran | 70 | Standard | - | - | not available | - | - |
| Island | 20 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Israel | 45 | Standard | - | - | not available | 185 | 190 |
| Japan | 60 | Standard | 235 | Express Saver | not available | 145 | 165 |
| Yemen | 70 | Standard | - | - | not available | - | - |
| Jordan | 70 | Standard | - | - | not available | - | - |
| Canada | 60 | Standard | 145 | Express Saver | not available | 105 | 115 |
| Kazakhstan | 70 | Standard | 180 | Express Saver | not available | - | - |
| Lebanon | 70 | Standard | - | - | not available | - | - |
| Liberia | 70 | Standard | - | - | not available | - | - |
| Liechtenstein | 20 | Standard | 25 | Standard | not available | - | - |
| Malaysia | 60 | Standard | 305 | Express Saver | not available | 185 | 190 |
| Macedonia | 20 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Mexico | 60 | Standard | 170 | Express Saver | not available | 105 | 115 |
| Monaco | 20 | Standard | 15 | Standard | not available | 50 | 80 |
| New Zealand | 70 | Standard | 330 | Express Saver | not available | 185 | 190 |
| Norway | 20 | Standard | 25 | Standard | +15 | 40 | 65 |
| Oman | 70 | Standard | 330 | Express Saver | not available | - | - |
| Russia | 45 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Saudi Arabia | 60 | Standard | 330 | Express Saver | not available | 185 | 190 |
| Switzerland | - | - | 25 | Standard | +15 | 40 | 65 |
| Serbia | 20 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Singapore | 60 | Standard | 235 | Express Saver | not available | 145 | 165 |
| South Africa | 70 | Standard | 330 | Express Saver | not available | 185 | 190 |
| Syria | 70 | Standard | - | - | not available | - | - |
| Tajikistan | 70 | Standard | 180 | Express Saver | not available | - | - |
| Taiwan | 60 | Standard | 235 | Express Saver | not available | 145 | 165 |
| Thailand | 60 | Standard | 235 | Express Saver | not available | 145 | 165 |
| Turkey | 45 | Standard | 180 | Express Saver | not available | 85 | 100 |
| Turkmenistan | 70 | Standard | 180 | Express Saver | not available | - | - |
| Uganda | - | - | - | - | not available | 205 | 230 |
| Ukraine | 20 | Standard | 180 | Express Saver | not available | 85 | 100 |
| USA | - | Standard | 75 | Express Saver | not available | 105 | 115 |
| Uzbekistan | 70 | Standard | 180 | Express Saver | not available | - | - |
| Arab. Emirates | 60 | Standard | 330 | Express Saver | not available | 185 | 190 |
| Vietnam | 60 | Standard | 390 | Express Saver | not available | 185 | 190 |
| Belarus | 20 | Standard | - | - | not available | 85 | 100 |
Payment Methods
Classic pre-cash transfer
After you have placed your order, you will receive an email with the required bank details. As payment reference, please indicate only the order ID and your customer ID. The incoming payments are checked by us every hour and automatically adjusted. If you specify an incorrect purpose (for example, an item description), the payment can not be booked. Once the payment has been booked, your order goes into the clearance for shipping or ordering goods.
Paypal
Paypal is an online service where you have to create an account and then connect it with your bank account or credit card. You send the payment via your Paypal account to us. The actual money transfer is handled via Paypal. Once the payment is done, your order goes into the release for shipping or ordering parts. More information about Paypal can be found here
Cash on delivery
When paying by cash on delivery, we will ship your order immediately or upon arrival of the ordered goods. The payment will be made by you in cash to the courier service.
Notice: You have to be there in person to receive the package or provide the money to an authorized recipient. We also recommend to keep the amount ready.
Credit card
Currently we support the following providers: Visa, Mastercard, Maestro and Diners Club International. To ensure optimal protection of your data, we handle the payment through the provider Saferpay. Thus, your card data is not stored with us. The payment will arrive a few seconds after the payment has been made, making it a good alternative to PayPal, if fast shipping is desired.