Shipping and payment

Shipping

Please note that we can not send any letters or uninsured small parcels. We are legally obliged to ship our goods by insured package.

National shipping:

The shipping costs to Germany are independent of weight, size or order value. If you order by cash on delivery, we ask you to ensure that the package reception is not denied. We will incur costs of € 4.99, which we will charge you.

Service provider Shipping costs Cash on delivery Express
UPS 6,49 € +7 € +2 €
DHL 4,99 € - -

Express shipping:

Please make sure that the incoming payment is received by 3pm / 15:00 o'clock. Otherwise, we can not ensure that your express shipment goes out the same day.

Shipping within the EU:

If you are a corporate customer in other EU countries, we can only charge you net prices if we have the valid VAT ID. Cash on delivery is only possible via UPS and up to a maximum order value of 3000 €.
Country DHL UPS UPS Cash on delivery UPS Express Saver UPS Cash on delivery Express Saver TNT Economy TNT Express
Belgium 20 € 10 € +15 € 40 € +15 € 40 € 55 €
Bulgaria 20 € 20 € +15 € 76 € +15 € 50 € 85 €
Denmark 20 € 10 € +15 € 40 € +15 € 45 € 65 €
Estonia 20 € 20 € +15 € 80 € +15 € 50 € 85 €
Finland 20 € 15 € +15 € 60 € +15 € 50 € 85 €
France 20 € 15 € +15 € 40 € +15 € 45 € 75 €
Greece 20 € 20 € not available 60 € not available 50 € 85 €
Great Britain 20 € 15 € +15 € 60 € +15 € 45 € 75 €
Ireland 20 € 20 € +15 € 60 € +15 € 50 € 85 €
Itay 20 € 20 € +15 € (max 1500 €) 60 € +15 € (max 1500 €) 45 € 75 €
Croatia 20 € 15 € +15 € 80 € +15 € 80 € 95 €
Latvia 20 € 20 € +15 € 80 € +15 € 50 € 85 €
Lithuania 20 € 20 € +15 € 80 € +15 € 50 € 85 €
Luxembourg 20 € 10 € +15 € 40 € +15 € 40 € 55 €
Netherlands 20 € 10 € +15 € 40 € +15 € 40 € 55 €
Austria 20 € 15 € +15 € 40 € +15 € 45 € 65 €
Poland 20 € 10 € +15 € 80 € +15 € 45 € 75 €
Portugal 20 € 20 € +15 € 60 € +15 € 50 € 85 €
Romania 20 € 20 € +15 € 80 € +15 € 50 € 85 €
Sweden 20 € 15 € +15 € 60 € +15 € 50 € 85 €
Slovakia 20 € 15 € +15 € 80 € +15 € 55 € 90 €
Slovenia 20 € 15 € +15 € 80 € +15 € 50 € 85 €
Spain 20 € 35 € +15 € - - 45 € 75 €
Czech Republic 20 € 10 € +15 € 80 € +15 € 45 € 75 €
Hungary 20 € 20 € +15 € 80 € +15 € 50 € 85 €
Cyprus 20 € - - 80 € +15 € 50 € 85 €

Foreign shipments (outside the EU):

The maximum order value is 3000 € to other EU countries. After that a new order with new shipping costs is necessary. For countries outside the European Union from a value of 1000 € without tax is still a fee needed about 30 € for export customs clearance. Outside the EU (also Norway and Canary Islands), only net prices are calculated.

Country

DHL Service UPS Service UPS cash on delivery TNT Economy TNT Express
Egypt 45 € Standard - - not available 185 € 190 €
Albania 20 € Standard - - not available 85 € 100 €
Algeria 70 € Standard - - not available - -
Angola 70 € Standard - - not available - -
Azerbaijan 60 € Standard 180 € Express Saver not available 85 € 100 €
Australia 70 € Standard - - not available 185 € 190 €
Bahrain 70 € Standard - - not available - -
Bosnia Herzegovina 20 € Standard - - not available 85 € 100 €
China 60 € Standard 230 € Express Saver not available 145 € 165 €
Georgia 45 € Standard - - not available 85 € 100 €
India - - - - - 145 € 165 €
Iraq 70 € Standard - - not available - -
Iran 70 € Standard - - not available - -
Island 20 € Standard 180 € Express Saver not available 85 € 100 €
Israel 45 € Standard - - not available 185 € 190 €
Japan 60 € Standard 235 € Express Saver not available 145 € 165 €
Yemen 70 € Standard - - not available - -
Jordan 70 € Standard - - not available - -
Canada 60 € Standard 145 € Express Saver not available 105 € 115 €
Kazakhstan 70 € Standard 180 € Express Saver not available - -
Lebanon 70 € Standard - - not available - -
Liberia 70 € Standard - - not available - -
Liechtenstein 20 € Standard 25 € Standard not available - -
Malaysia 60 € Standard 305 € Express Saver not available 185 € 190 €
Macedonia 20 € Standard 180 € Express Saver not available 85 € 100 €
Mexico 60 € Standard 170 € Express Saver not available 105 € 115 €
Monaco 20 € Standard 15 € Standard not available 50 € 80 €
New Zealand 70 € Standard 330 € Express Saver not available 185 € 190 €
Norway 20 € Standard 25 € Standard +15 € 40 € 65 €
Oman 70 € Standard 330 € Express Saver not available - -
Russia 45 € Standard 180 € Express Saver not available 85 € 100 €
Saudi Arabia 60 € Standard 330 € Express Saver not available 185 € 190 €
Switzerland - - 25 € Standard +15 € 40 € 65 €
Serbia 20 € Standard 180 € Express Saver not available 85 € 100 €
Singapore 60 € Standard 235 € Express Saver not available 145 € 165 €
South Africa 70 € Standard 330 € Express Saver not available 185 € 190 €
Syria 70 € Standard - - not available - -
Tajikistan 70 € Standard 180 € Express Saver not available - -
Taiwan 60 € Standard 235 € Express Saver not available 145 € 165 €
Thailand 60 € Standard 235 € Express Saver not available 145 € 165 €
Turkey 45 € Standard 180 € Express Saver not available 85 € 100 €
Turkmenistan 70 € Standard 180 € Express Saver not available - -
Uganda - - - - not available 205 € 230 €
Ukraine 20 € Standard 180 € Express Saver not available 85 € 100 €
USA - Standard 75 € Express Saver not available 105 € 115 €
Uzbekistan 70 € Standard 180 € Express Saver not available - -
Arab. Emirates 60 € Standard 330 € Express Saver not available 185 € 190 €
Vietnam 60 € Standard 390 € Express Saver not available 185 € 190 €
Belarus 20 € Standard - - not available 85 € 100 €

Payment Methods

Classic pre-cash transfer
After you have placed your order, you will receive an email with the required bank details. As payment reference, please indicate only the order ID and your customer ID. The incoming payments are checked by us every hour and automatically adjusted. If you specify an incorrect purpose (for example, an item description), the payment can not be booked. Once the payment has been booked, your order goes into the clearance for shipping or ordering goods.

Paypal
Paypal is an online service where you have to create an account and then connect it with your bank account or credit card. You send the payment via your Paypal account to us. The actual money transfer is handled via Paypal. Once the payment is done, your order goes into the release for shipping or ordering parts.
Notice: Paypal only works within seconds if you have the payment deducted from your account or credit card. Alternatively, you can also initiate a bank transfer to Paypal, but the order is only released after receipt of the money at Paypal. (Duration up to 5 working days!)
More information about Paypal can be found here

Cash on delivery
When paying by cash on delivery, we will ship your order immediately or upon arrival of the ordered goods. The payment will be made by you in cash to the courier service.
Notice: You have to be there in person to receive the package or provide the money to an authorized recipient. We also recommend to keep the amount ready.

Credit card
Currently we support the following providers: Visa, Mastercard, Maestro and Diners Club International. To ensure optimal protection of your data, we handle the payment through the provider Saferpay. Thus, your card data is not stored with us. The payment will arrive a few seconds after the payment has been made, making it a good alternative to PayPal, if fast shipping is desired.