We don't have seperate terms and conditions.
The statutory provisions are in accordance. BGB and Distance Selling Directives.
You can cancel your contract within one month without giving
reasons in writing (eg letter, fax, e-mail) or - if the goods are delivered
before the deadline - by returning the goods. The time limit begins after receipt
of this notice in written form, but not before receipt of the goods to the consignee
(in case of recurring deliveries of similar goods not before receipt of the
first partial delivery) and also does not fulfill our obligations in accordance
with § 312c Section 2 BGB in conjunction with § 1 Sections 1, 2 and 4 BGB-InfoV
and our obligations in accordance with § 312e Section 1 Clause 1 BGB in association
with § 3 BGB-InfoV. The revocation period is sufficient to send the revocation
or the goods.
The revocation must be sent to:
Phone: +49 (30) 991 94 99 94
Fax: +49 (30) 991 94 99 98
E-Mail: info (at) turbozentrum.de
Please include to a return a copy of the bill with a note of your telephone number and your account information.
In the case of an effective withdrawal, the mutually received goods and any benefits (eg interest) have to surrendered. Can you give us the performance received whole or in part, only in a deteriorated condition, you must pay us compensation for damages. With the release of things this does not apply if the deterioration is exclusively due to its inspection - as they would in a retail store. For a deterioration of the goods by determination by the accurate determination you need not pay compensation.
Transportable items are to be returned at our risk. You have to bear the costs of return if the delivered goods ordered and if the price of the item to be returned of not exceeding 40 euros or if you are at a higher price of the goods are not at the time of full payment or a contractually agreed part payment provided. Otherwise, the return is free of charge. Not parcel things are picked up. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, for us upon receipt.
The withdrawal does not exist for
* Goods that are produced according to customer specifications or clearly tailored to personal needs or which are not by their nature are suitable for return shipment.
Goods which were not on stock and had to be ordered, can be withdrawn only with the support of 15% of restocking fee.
In doubt whether the requested items may require purchase orders, please contact us directly by email or phone!
Repayments of credits can take up to 4 weeks processing for logistical reasons. This is especially true when the goods were ordered. In general, credits are always created na paid on Friday!
-End of withdrawal-
The statutory warranty right applies to the goods.
Liability for defects
There are statutory warranty rights.
As a consumer, you are requested to check the goods immediately upon delivery for damage in transit, completeness and obvious defects and to notify us and the freight forwarder of complaints as soon as possible. If you do not comply with this, this does not affect your statutory warranty claims. If you buy goods from us as an entrepreneur within the meaning of § 14 BGB (German Civil Code), your claims for defects become statute-barred within 12 months from the delivery of the goods. This does not apply to claims for injury to life, body or health, which are based on an intentional or negligent breach of duty on our part, our legal representatives or vicarious agents.
Storage of the contract text
The contract text is not stored by us. But you will receive an order confirmation with all essential information by e-mail after the contract has been concluded. You also have the opportunity to print the essential data of your order, your cancellation policy and our terms and conditions during the ordering process. After completion of the order processing the contract text is no longer accessible to you.
Retention of title
Until the payment in full, the delivered goods remain our property.
The product liability law applies.
In the case of slightly negligent breach of these contractual obligations, we shall be liable only for the contractually typical, foreseeable damage, unless it concerns claims for damages due to injury to life, limb or health.
The contract language is German.
Telefon: +49 (0)30 / 991 94 99 97
Fax: +49 (0)30 / 991 94 99 98
Model withdrawal form
(If you want to cancel a contract, please fill in this form and send it back.)
– To TurboZentrum GmbH, Semmelweisstr. 56-64, 12524 Berlin, info[at]turbozentrum.de, +49 (0)30 / 991 94 99 98
– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
– Ordered on (*) / received on (*)
– Name of the consumer (s)
– Address of the consumer (s)
– Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate.